Tuesday, April 05, 2005

The Organization Health

Organization health measurement, Board of directors point of view

  1. Market health 70 (e.g., customer profitability/satisfaction, competitors' market share and products, suppliers, brands)
  2. Organizational health 55 (e.g.. employee retention/satisfaction, capabilities and skills, organizational structure, culture, values)
  3. Network health 40 (e.g.. regulatory changes, government policies, public opinion, community views)
  4. Financial performance 31 (e.g.. cash, costs, EBTIDA, margins, return on capital)
  5. Operational health 28 (e.g.. buildings, inventories, patents, product pipeline, production rates)
  6. Do not need more information 14
Posted by: Yi / 5:42 PM
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